Ace ESIS Podcast #1: Locally Global: Best Practices for Designing a Global Claims Management Program
Nov 27, 2007
ACE USA, the U.S.-based retail operating division of the ACE Group
of Companies, is pleased to share episode #1 of the "Ace ESIS
Podcast," part of an occasional series of audio podcasts discussing
selected risk management topics.
In this program, Steve Lulewicz, Assistant Vice President of ESIS®
Global Claims Operations, discusses Best Practices for Designing a
Global Claims Management Program.
Download
the Podcast here.
(19.1 mb stereo MP3 file, 13:57 duration).
Steve Lulewicz serves as Assistant Vice President of ESIS Global
Claims Operations, a position to which he was appointed in 2004.
Based in Philadelphia, Mr. Lulewicz oversees operations for ESIS
centrally-managed international network of claims professionals,
which provides integrated and customized programs to enable risk
managers to meet each customers needs and high performance
standards. These responsibilities include managing client business
services, claims management, loss adjusting, crisis management and
consultancy services, for the insurance, brokerage and self-insured
markets for ESIS, ACE USAs risk management services company.
Mr. Lulewicz has more than 20 years of insurance industry
experience, including claims, operations, sales and global risk
management consulting positions.
Prior to his tenure with ACE/ESIS, Mr. Lulewicz spent 14 years at
Gallagher Bassett (GB) Services, Inc., in Schaumburg, IL; Brisbane
and Melbourne, Australia; and Buenos Aires, Argentina, serving in a
variety of senior claims and international operations positions,
culminating with his appointment as Director, Claims and
International Operations in 1996.
He has also held several litigation research and consulting
positions at several law firms in Chicago, IL. Mr. Lulewicz holds a
Bachelors Degree in Arts, with a dual major in Paralegal and
Russian language studies, and attended the U.S. Defense Language
Institute, with a concentration in Russian studies, as part of the
U.S. Naval Program.
# # #
ACE USA is the U.S.-based retail operating division of the ACE
Group of Companies, headed by ACE Limited (NYSE: ACE), and is rated
A+ (Superior) by A.M. Best Company and A+ (Strong) by Standard &
Poor's. ACE USA, through its underwriting companies, provides
insurance products and services throughout the U.S. Additional
information on ACE USA and its products and services can be found
at www.ace-ina.com. The ACE Group of Companies provides insurance
and reinsurance for a diverse group of clients around the world.
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