Jul 25, 2007
NJBankers Podcast #6, Part 2: Onboarding - The Client's First 90 Days. This podcast was recorded Thursday, May 3, 2007 (105 mb stereo MP3 file, 1:16:27)
Few initiatives are as important to financial institutions as managing first-year customer retention, but few banks have strategies to effectively address it. A continuing, integrated "onboarding" solution can build long-term relationships by engaging new account customers and growing them into loyal, profitable relationships. In part 2 of this two-part podcast, we'll hear from Dennis Budinich, co-founder of FTC Methods Inc., a sales training firm located in Boonton, NJ. Speaker (Photo Copyright ©2007 Steven L. Lubetkin. All rights reserved. Dennis Budinich Co-Founder, FTC Methods, Inc. Dennis has conducted numerous high-energy, professional development/learning programs that have helped banks increase sales nationwide. He is a regular speaker at banking industry conferences and events. Before co-founding FTC, Dennis was a premier sales leader in both frontline sales and sales management with Citibank, PNC, and Dime Savings, among others.
Keywords: NJBA,nj,new jersey,bankers,aba,bank marketing,bma,lubetkin,financial services,budinich,FTC Methods,sales,retail banking
Podcast Theme Music from Mike Stewart, "Internet Audio Guy"